Retail

Retail industry consulting

Reinventing the future of retail. We’re witnessing a transformational moment in retail history. Generative AI is transforming how people shop, how retailers operate and how employees work. There is a massive opportunity for retailers of all sizes to capitalize on this moment and prepare for the future of retail. The time to act is now.

Retail now

46%

of tasks undertaken by retail workers could be automated or augmented by large language models

56%

of global consumers worry about their country’s economy

41%

of high-income consumers plan to increase spend on ‘health and fitness’

8/10

consumers say that inflation and the rising cost of living are their top economic concerns

How to reinvent retail

Apparel, luxury & accessories

Apparel, luxury & accessories

Delivering aspirational, immersive experiences in-store and online to a discerning luxury goods clientele.

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Grocery

Grocery

Staying competitive in a fast-changing food, beverage and personal goods marketplace while meeting increased customer expectations for quality, convenience, and value.

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Mass merchandise & department stores

Mass merchandise & department stores

Enabling a one-stop shopping experience for consumers by offering a broad selection of products in various categories under one – physical or digital – roof.
Home improvement & furnishings

Home improvement & furnishings

Providing customers, including DIY enthusiasts and professional contractors, with the products and services needed to improve, renovate, or maintain their homes and properties.
Drugstore, health & beauty

Drugstore, health & beauty

Connecting healthcare and retail by providing essential pharmaceutical, personal care, and health and wellness products all in one place.
Quick service restaurants, convenience & fuel

Quick service restaurants, convenience & fuel

Creating a comprehensive and convenient shopping experience that includes fast food options, essential everyday items, and fuel for vehicles, often in one integrated location.
Consumer electronics

Consumer electronics

Offering tech-savvy consumers the latest technology and electronic gadgets, along with knowledgeable staff who can assist with product information and technical advice.
Off-price/discounts

Off-price/discounts

Enabling cost-conscious shopping by providing overstocked or discontinued brand-name merchandise at lower prices.
Specialty retail

Specialty retail

Catering to niche markets by selling a specific category of products, along with a unique and innovative customer experience.

Partners in change

Helping unlock the value of your SAP application portfolio with the power of intelligence, innovation and industry.

Reinvent how you work with Microsoft’s secure, agile and AI-powered platforms and tools, designed to meet the evolving needs of your organization.

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Achieve transformative results through scalable infrastructure, advanced data analytics, robust security, targeted advertising and cutting-edge generative AI. Foster a culture of continuous innovation.

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Implement end-to-end solutions including infrastructure, applications, middleware, and databases that are flexible, scalable, enhance efficiency, and enable businesses to achieve their goals.

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Enhance your customer interactions by harnessing data and AI with Salesforce, enabling seamless, personalized experiences that drive loyalty and growth.

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