SAP SuccessFactors Solution Architect

Role Overview 

We are seeking a SuccessFactors Solution Architect to lead the design and delivery of a scalable, future-ready HR technology landscape for a complex, global enterprise operating across multiple business clusters, legal entities, and joint ventures. 

The role will define and drive a target-state HR architecture across multiple SAP SuccessFactors instances, legacy systems, and fragmented HR tools, enabling a transition toward an intelligent, data-driven HR operating model. 

Key Responsibilities 

1. Enterprise HR Architecture & Transformation 

• Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes. 

• Establish a harmonized global HR architecture while accommodating regional and legal entity differences. 

• Lead architecture strategy for consolidation, simplification, and scalability across business clusters. 

• Including defining contingency integration architecture for scenarios where necessary. 

• Translate business priorities into a technology-enabled HR transformation roadmap. 

2. Multi-Instance SAP SuccessFactors Strategy 

• Assess and rationalize multiple SAP SF instances, identifying consolidation or federation opportunities. 

• Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms. 

• Establish standards for configuration, extensibility, and governance 

3. HR Process Enablement & Digitization 

• Architect solutions to digitize and standardize HR processes across geographies and entities 

• Enable automation, case management (ServiceNow as primary platform), and workflow modernization, including design of SF to ServiceNow integration for HR service delivery. 

• Define process standards and digital service delivery models 

4. Data, AI & Digital Experience Enablement 

• Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data. 

• Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardization and establish architecture patterns for future GenAI extension. 

• Design data models and flows to support advanced analytics and productivity insights. 

5. Integration & Ecosystem Architecture 

Define architecture for integration across: 

• SAP ecosystem (SF modules). 

• Non-SAP HR tools and platforms. 

• Experience in SAP CPI/BTP as the primary integration middleware platform. 

• Manual processes and legacy systems. 

• Lead selection and design of integration patterns (API, middleware, event-driven). 

6. Business Value Realization 

Align architecture decisions to core business outcomes: 

• Improved HR and business productivity 

• Reduced total cost of ownership (TCO) and HR cost-per-head ratio 

• Enhanced data quality to enable digital innovation 

• Improved employee and manager experience 

• Establish KPIs and value tracking mechanisms 

7. Stakeholder & Governance Leadership 

• Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes. 

• Lead architecture governance, design authority, and decision-making forums 

• Provide thought leadership and advisory across complex transformation programs