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GAP Regional Protective Services Senior Manager

Warsaw Job No. r00197256 Full-time

Job Description

Join Accenture's dynamic Global Assistance and Protection (GAP) team as a Security Guard Force Coordinator, responsible for seamlessly integrating security protocols across our diverse workplace locations worldwide. Collaborate with Accenture's workplace and security teams to ensure the safety and well-being of our global workforce by coordinating security personnel deployment, assisting with contracts, implementing standardized security procedures, and conducting regular training sessions and performance reviews.  By utilizing your expertise to enhance security measures, assess potential risks, and develop proactive strategies that guard forces can help mitigate, you will play a key role in assuring the safety of Accenture’s people and facilities.

Responsibilities/Accountabilities

  • Assist in drafting mutual service agreements, scopes of work, guard post orders, and key performance indicators.

  • Develop training plan that local workplace teams can utilize to ensure guard readiness and compliance with post orders and scopes of work.

  • Regularly review and update global guidance and considerations on the use of guards.

  • Monitor trends, identify patterns, and provide actionable insights from key performance indicator metrics to GAP leadership regarding guard service readiness and performance.

  • Ensure Workplace teams have regular reviews for any guard access to and permission levels within security systems such as access control and CCTV.

  • Work with GAP’s Security Technology Team and outside vendors to develop user training program for security technology platforms.

  • Collaborate with other subject matter experts for benchmarking and best practice sharing to ensure the guard forces are equipped with the latest guidance for optimal performance.

  • Act as the liaison between and work directly with various internal/external stakeholders to include security, workplace, procurement, finance, legal, and guard force vendors.

  • Proactively engage with Workplace teams to provide guidance and direction for guards based on the different operating environments within Accenture offices. 

Here's what you need:

  • Bachelor’s degree in Security & Safety Management, Risk Management, Business Administration, Organizational Leadership, Project Management or relevant field.

  • Minimum of 3 years security guard management to include experience in writing master service agreements, scopes of work, guard post orders, key performance indicators, etc.

  • Minimum of 3 years’ experience directly supervising guard forces and maintaining overall program for government, military, or corporate entity.

  • Minimum of 3 years’ experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.

Qualifications

Preferred Skills

  • Excellent organization, analytical, and communication skills

  • Rapport and influence building skills

  • International experience

  • Excellent customer service

  • Ability to learn quickly and to multitask; be adaptable and flexible

  • Ability to work autonomously and in a team environment, while paying strict attention to detail

  • Ability to adhere to timelines and deadlines with effective time management skills

  • Must be able to work with and protect highly confidential information

  • Strong decision-making ability during emergencies

  •  Demonstrated ability to drive organizational change, change management

  • Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business

  • Ability to analyze operational data and summarize for leadership to make informed decisions

  • Comfortable with ambiguity with ability to drive towards clarity for positive impact

  • ASIS CPP and or PSP certification

Other requirements:

Ability to work non-standard hours, including weekends and holidays as required by incident recovery.

 You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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