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AVEVA MES Level 3 Support Technician

Warsaw Job No. r00196754 Full-time

Job Description

What will you do?

As an AVEVA MES Level 3 Support Technician, with over a decade of experience, you will be a pivotal part of our team, ensuring the optimal performance and reliability of AVEVA MES systems for our esteemed clients. Your key responsibilities will include:

  • Advanced Technical Support: Deliver top-tier Level 3 support for AVEVA MES, adeptly handling complex issues to maintain and enhance system stability and performance.
  • Requirements Analysis: Perform detailed analysis of MES requirements, effectively identifying and resolving gaps, and refining process designs to align with sophisticated business needs.
  • Project Support: Lend your seasoned expertise to MES implementation projects, ensuring robust integration and alignment with intricate business objectives.
  • Functional Expertise: Utilize your extensive knowledge in MES functionalities (such as Process Execution Management, Product/Part Tracking and Genealogy, Resource Management, etc.) to drive continuous system improvement and operational excellence.
  • Technical Collaboration: Collaborate effectively with the development team and international experts, ensuring comprehensive and efficient resolution of complex technical challenges.
  • Continuous Improvement: Proactively recommend and implement enhancements to AVEVA MES configurations and processes, boosting system performance and user satisfaction.

What do we expect from you? We are in search of a highly skilled professional with:

  • Extensive Experience: A minimum of 10 years of hands-on experience with AVEVA MES in a manufacturing or industrial setting, demonstrating a profound understanding of MES systems and their integration with other enterprise systems like ERP.
  • Problem-Solving Prowess: Exceptional analytical and troubleshooting abilities, capable of resolving intricate technical issues and ensuring uninterrupted operation of MES systems.
  • Communication and Teamwork: Outstanding written, verbal, and teamwork capabilities, with a proven track record of effective collaboration with various stakeholders and international teams.
  • Technical Acumen: In-depth proficiency in MES functionalities and a comprehensive understanding of manufacturing processes and requirements. Knowledge of additional MES platforms or experience in sectors like Hi-Tech, Auto, A&D, CPG is highly regarded.

Adaptability and Change Management: The capacity to thrive in a dynamic, fast-paced environment, managing change adeptly and driving continuous improvement.


What can we offer you?

Joining our team means enjoying:

  • Stable Employment: Secure employment conditions under an employment contract, augmented by private medical care, life insurance, and an employee share program.
  • Professional Advancement: Access to an extensive training package, personalized career counselling, and abundant opportunities for professional development in a nurturing and innovative work environment.
  • Global Engagement: The opportunity to contribute to international projects, expanding your expertise and making a significant impact through cutting-edge technological solutions.
  • Comprehensive Benefits: Access to the MyBenefit platform, including the Multisport card and lunch card, along with an Employee Assistance Program for legal, financial, and psychological consultations.
  • Competitive Incentives: A competitive salary and a rewarding employee referral program.

As part of this announcement, we propose the possibility of hybrid work, understood as working from home, where possible visits to the office will depend on project circumstances. For people working in this mode, we provide exactly the same development path and opportunities as for people working from offices, as well as physical integration meetings. If you have any questions or doubts, we encourage you to apply and contact us directly.

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