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HR Service Delivery New Associate

Quezon City Job No. r00209891 Full-time

Job Description

JOB DESCRIPTION

  • Maintains human resources records by maintaining applications, résumés, and applicant logs.
  • Verifies candidates background by contacting references. Enrolls new employees by issuing forms and applications; verifying completion.
  • Helps employees by explaining benefit programs.
  • Partner with client team to create offer letters for new external candidates and transfer letters for internal candidates  
  • Ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.  
  • Ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.  
  • Manage employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders as necessary.  
  • Provide first level functional support to customers needing assistance with onboarding related transactions  

Qualifications

JOB QUALIFICATIONS

  • Bachelor's degree holder
  • Open to fresh graduates
  • Excellent communication skills & customer service attitude essential  
  • Must have effective time management skills to ensure duties are handled successfully, and works at minimal supervision
  • Computer skills including MS Office applications, prior experience in working in ticketing tools such as Salesforce, Workday are an advantage

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