Digital transformation is here. Discover how we help P&C and life insurers redefine their business and operating models and position themselves for growth.

The digital insurer: Creating a more dynamic future

As the insurance industry is disrupted, digital insurers are harnessing the power of technology and seizing new opportunities.

Our insurance consulting services are using AI, cloud and other transformative technologies to help P&C insurers, life carriers and reinsurers improve their core operations, develop new sources of revenue growth, and pivot successfully to 'the new'. We are also assisting them to become more relevant to customers, more agile, and more secure in the face of cyber-threats. In short, we are helping equip them to thrive in a much more dynamic future.  

Accenture’s bi-annual survey of insurance consumers shows how insurers might connect with an increasingly digital customer amid increasing cyber threats.

Case studies

A leading insurance company boosts claims management productivity by 27% with transformed insurance processes.

Workplace Safety Insurance Board (WSIB) future-proofs its critical insurance and claims services.

Leading Nordic financial services company, Nordea, reinvents its disability claims customer experience using artificial intelligence.

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What we think

Insurance news analysis

Our insurance clients are coping with increasingly frequent and complex industry disruptions. Each month, Kenneth Saldanha, Accenture’s Insurance Industry Sector Lead, and Natalie de Freitas, Media & Analyst Relations Lead, take a look at the latest headlines to better understand how insurance industry disruption and convergence will take shape and how insurers can outmaneuver uncertainty.

Our leaders

Insurance blog

Explore what our industry leaders are thinking about the latest insurance trends, including the disruptive role of innovative new technologies.

5 predictions for the insurance industry in 2021

What’s ahead in 2021, including new risk models to address climate change and a workforce response to Black Lives Matter.

10 trends that will shape insurance in 2021

Ten post-pandemic trends are going to have a big impact on insurance in 2021.

Partnership helps insurers adapt faster

How strategic partnership is key for recession recovery.

Most consumers want insurers to handle personal cyber threats as pandemic drives digital consumption, Accenture report finds

The new report aims to understand how consumers’ experience with insurance products and services during the pandemic may drive permanent changes.

Generali Group and Accenture form joint venture to accelerate the insurer’s digital transformation strategy

Group Operations Service Platform created to meet the changing needs of customers, agents and employees, while delivering significant synergies.

Efma and Accenture launch 6th Annual Innovation in Insurance Awards

Efma and Accenture are now accepting applications for the sixth annual Efma-Accenture Innovation in Insurance Awards.