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DE003919-Bilingual Japanese Analyst(L)

Taguig Job No. cxo-121763-s9594

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Project IkigaiPOSITION TITLE: Bilingual Japanese AnalystWORK SETUP: Return to OfficeOVERALL PURPOSE:Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems.RESPONSIBILITIES:• Update and maintain various systems/tools per standard process documentation which may include: • Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially) • Audit own data entry for accuracy and make required corrections • Conduct data verification • Respond to various requests for information, as needed. Escalate to supervisor as appropriate • File, archive and retrieve documents (paper-based and electronic) using filing standards • Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation • Respond to information requests by searching, summarizing research results and compiling in requested format • May coordinate the work of a small team in areas of high volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies • Follow established policies, procedures and methods • May serve as technical and functional resource or super users to other team members • Participate in process improvement initiatives or special projects as assigned • Meet established goals and objectives • Become a subject matter expert for complex processes • Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basisOTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends OffProject/Team Location: Taguig Uptown Bonifacio Tower 2

Qualifications

SKILL AND QUALIFICATIONSRequired Skills and Qualifications• Language Requirement: Japanese Proficiency N2• Able to communicate in English• Highly trainable• Good to have BPO experience• Good to have F&A experience, if not, to be upskilled during onboarding• With skills in MS Office (Outlook, Powerpoint, Excel, Word)• Good to have F&A ERP skills (SAP), if not, to be upskilled during onboardingOthers• Accurate, efficient & organized w/in daily responsibilities • Adaptable to learn new processes, concepts, & skills • Demonstrates the ability to work as part of a team • A good team player & be able to communicate easily w/ Accenture, Client & third parties staff at all levels

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