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BPO Plannning Build out and Transition

Job Location: Manila

Job Number: 996


- Job description

The Mobilization Lead is responsible for directing Mobilization projects during Solution Realization and Service Transition activities. This includes: defining and implementing processes, organization and operating infrastructures required to set up and begin operations of a new outsourcing engagement, program management of transition activities of services from one operating entity to another, strategic and tactical planning activities during the pre-contract/pre-transition solution phase, risk, issue, mitigation and dependency management
The Mobilization Lead will take/have responsibility for large, complex programs across multiple work streams. This includes: transitioning work to other geographies, overall accountability for the success, effectiveness, and on-time delivery of all the applicable deliverables within assigned work stream(s)/projects within budget/cost, timely escalation of risks and issues to senior Mobilization, delivery, or to the general leadership governance structure, variety of workstreams – across onboarding, training, technology, scope and SLA confirmation, risk management, service readiness, communication and change management, etc., people management of assigned Mobilization and/or delivery resources
a) Graduate of any 4 year course. Experience preferably in outsourcing, shared services, operations and project management b) At least 7 years relevant experience in transition or project management work c) Should have above average verbal and written English communication skills (verbal & written) d) Proficient in MS Office e) Should have strong analytical skills that can recognize unusual operational trends.

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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