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Process Management and Audit

Job Location: Manila

Job Number: 991


- Job description

Ensure ad hoc/standard operational reports are delivered accurately/on time. Analyze designated performance measures/reports including financial, satisfaction and operational metrics. Perform root cause analysis (for example customer satisfaction surveys) where required. Work with other functional teams to access/ understand data to be analyzed and identify process improvement opportunities. Coordinate across multiple operations/teams to add reporting insight and support reporting needs if needed.
1) The candidate should at least be exposed to basic tools to automate reports namely: SSRS: Microsoft SQL Server Reporting Services SSIS: Microsoft SQL Server Integration Services SQL - Sequel 2) Expert in MS Excel 3) Good communication skills 4) Has project, capacity and risk incident management skills 5) Must have experience in operational reporting and reports analysis

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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