Job Description

Overall Purpose:

•Execution of specific areas of responsibility/deliverables with minimal supervision

•Serving as a functional expert for a program or a defined set of programs. Applies knowledge of the enterprise, business system and industry to the project team, supporting or interfacing with their program/project or defined set of projects/programs.

•Responsible for the logical configuration of network equipment (both Customer Premise and Network) via thorough routing concepts skill set including Cisco, Juniper, and Nortel and Adtran platforms.

•Ensures configurations meet customer expectations as well as industry and product standards. Responsible for accurate back office system data record management.

•Supports customer activations and is responsible for configuration adjustments as required for management acceptance testing.

Duties and Responsibilities:

•Function as technical point-of-contact to customers during install activities

•Responsible for the configuration of customer-premise equipment and provider-edge routers

•Mastery of fundamental routing and switching concepts, including OSI model, IP addressing, routing protocols (static routing, EIGRP, OSPF, BGP)


•Graduate of 4 year or 5 year course in Electronics & Communications, Computer Engineering or any IT related courses •Minimum of 2-3 years working experience, preferably in the engineering/ telecommunications industry and/or alternative industry, in a operations/technical support capacity/position. •Knowledge and experience in deploying WAN- and LAN-side network configuration •With hands-on experience in configuring and troubleshooting different networking technologies and vendors, such as Cisco, Juniper, and Adtran routers and switches •Knowledge and experience in SD-WAN technologies is a plus •CCNA trained/certified is an advantage

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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