Content Review Team Lead
Manila
JOB NO. 4129
Job Description
• Create an inspiring team environment with an open communication culture
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Suggest and organize team building activities
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Suggest and organize team building activities
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Qualifications
• Open to College graduate and undergraduate with relevant work experience
• With at least 6 years of work experience in BPO industry with 1 to 2 years of experience as Team Lead
• In-depth knowledge of performance metrics
• Excellent communication and leadership skills
• Organizational and time-management skills and good work ethic
• Creative problem-solving and analysis skills
• Good knowledge of websites/ social media platforms
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
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