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Quality Auditing Analyst

Job Location: Ilocos

Job Number: 2063

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- Job description

Quality Auditing Analyst
• Perform the content moderation process fifty percent of the time.
• Complete the required number of quality assurance audits
• Cascade and train the team on process updates
• Re-train and re-educate the team should there are identified error trends.
• Calibrate with Facebook Subject Matters on quality scoring
• Maintain and improve the training curriculum and train new hires
• Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project.
• Train new hires
• Interface effectively with other teams, delivery lead
• Interface effectively with Client team
• Address technical questions from the team
• College Graduate • 3 - 6 years of experience. • Quick learner, and ability to lead a team • Excellent oral and written communication • Passion for learning and creative problem solving. • should be willing to work on shifting schedule

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at careersPH@accenture.com

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