Care Management Associate/Nurse
Manila
JOB NO. 1955
Job Description
• Manages incoming or outgoing telephone calls, emails, and/or faxes, including triage, opening of cases and data entry into client system.
• Determines contract and verifies eligibility and benefits.
• Adhere to federal and state regulatory and/or client plan requirements and established workflows
• Employees are required to maintain compliance with company safety, security and privacy programs (secrecy of all information and project-related information that may be acquired about the business, its affiliates and partners).
• Responsible for being active participants of programs that protect the company’s business operations, facilities, and physical and intellectual property and ensure a safe and secure working environ for all employees.
• Determines contract and verifies eligibility and benefits.
• Adhere to federal and state regulatory and/or client plan requirements and established workflows
• Employees are required to maintain compliance with company safety, security and privacy programs (secrecy of all information and project-related information that may be acquired about the business, its affiliates and partners).
• Responsible for being active participants of programs that protect the company’s business operations, facilities, and physical and intellectual property and ensure a safe and secure working environ for all employees.
Qualifications
• Graduate of Bachelor’s Degree in Nursing
• Holds active and unrestricted local (PH) Registered Nurse license
• Excellent written and verbal communication skills in English.
• Experience in a front-office (voice) call center or BPO back-office environment is an advantage
• Knowledge of ICD-9 and ICD-10 and CPT codes is an advantage
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
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