Care Management Associate/Nurse

• Manages incoming or outgoing telephone calls, emails, and/or faxes, including triage, opening of cases and data entry into client system.

• Determines contract and verifies eligibility and benefits.

• Adhere to federal and state regulatory and/or client plan requirements and established workflows

• Employees are required to maintain compliance with company safety, security and privacy programs (secrecy of all information and project-related information that may be acquired about the business, its affiliates and partners).

• Responsible for being active participants of programs that protect the company’s business operations, facilities, and physical and intellectual property and ensure a safe and secure working environ for all employees.