Job Description

•Review user reports regarding website content

•Make decisions per the defined Policies and Procedures

•Identify improvement opportunities in work flow and suggest solutions

•Interface effectively with other internal and Client teams

•Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

•Actual work may involve voice/call work, depending on the assigned project or campaign.

•Work with the team to consistently meet the targets or metrics



Qualifications

•Graduate with 0 to 6 months of working experience (preferably in a multinational environment) •Strong read and write skills in English and Hindi languages required •Knowledgeable in the Indian culture and trends •Strong knowledge of cultural context in the transactions handled •Ability to work analytically within a problem-solving environment •Detail orientation and client focus •Passionate about the internet, critical thinker, social media savvy, knowledgeable about social media platforms

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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