Events Management

Plan and execute meeting and event experiences in an agile, innovative and truly human way, reflecting a customer-obsessed and operationally effective approach.



Consistent delivery of exceptional customer service through an environment of hospitality. Includes supporting event logistics and attendee engagement, invoice and reconciliation during payment process, and supporting event delivery, provision of planning and technology services/support, and reporting.



Key Responsibilities:



• Supports execution of medium complex events in line with the overall strategy



• Establishes relationships with internal (cross-functional) groups to ensure consistent delivery of service and follow established escalation and incident reporting procedures, and work with Events Leads in resolving issues



• Collaborates in development of internal communications (marketing of services and process improvements)



• Provides support to communicate policy to Accenture personnel and external suppliers



• Assists in establishing standard terms and conditions for services providers, benchmark rates and programs and adjust processes or sourced arrangements as appropriate strategy



• Manages relationships and contracts with service providers to deliver value-added services and competitive costs



• Identifies and screen potential new suppliers and services and manage the process cost effectively



• Keeps knowledge base updated on supplier and sourcing trends and apply new approaches as appropriate



• Performs other tasks as requested by the Meetings & Events Lead