Job Description

The Thai Bilingual Analyst for Credit and Collections is responsible for collection of receivables, utilizing phone or email and the defined tools. The analyst understands the specifics and behavior of the customers in the assigned portfolio and contacts the respective customers to collect the outstanding amounts. Tasks and responsibilities may include:



• Monitoring and reviewing the assigned portfolio to ascertain the status of accounts and actions required

• Contacting customers via email or phone to collect the outstanding receivables or amounts for orders on hold and attempt to close the actions with a promise of payment and follow up on the broken promises to pay

• Maintaining accurate records of all collections actions in the systems



Qualifications

• Open to College graduate and undergraduate with related work experience • Strong written and verbal communication in Thai and English languages • Time management skills or ability to prioritize work in an effective manner • Analytical and outcome driven • Excellent attention to detail • Ability to build and maintain relationships with customers, client teams and colleagues • Focus on quality and process improvements

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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