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Operational Excellence

Job Location: Cebu

Job Number: 1573


- Job description


• Support the development of various quality mechanisms like FMEA / Value Stream Maps / BPMS / Operations Excellence Maturity etc. for all processes in aligned businesses

• Work Closely with the Black belts / Tower Leads to define, execute, and then monitor the operations and business metrics and drive other quality initiatives

• Collect data and baseline current state values, deploy standard dashboards for metrics and performance indicators for various new and old deal

• Report out SDO performance visual data management for the towers / deals

• Be part of the cultural change agent for Operations Excellence in Accenture

• Own and drive Lean and Six Sigma projects
CONTINUOUS IMPROVEMENT SPECIALIST/BUSINESS EXCELLENCE SPECIALIST • Graduate of any Bachelor’s degree • At least 3 years work experience leading Lean and Six Sigma projects in the BPO Industry • Lean Six Sigma GB/BB Trained/Certified • Expertise in Business Process Transformation, Continuous Improvement and Project Management • Strong stakeholder management skills • Excellent oral and written communication skills

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at

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