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Relocation Management

Job Location: Manila

Job Number: 1396


- Job description

Manage the delivery of people mobility services to assigned Philippine cross border assignees, specifically for non-complex business and short-term work permit requests.
Respond / Resolve business entities and employees queries on people mobility services, policies, and programs. Manages the visa & immigration process for the assigned employees including review of initiation, collation of visa applications and requirements, coordination with host country counterparts, and preparing the employees for visa interviews. S/He must provide proactive and regular status updates to the business entities and employees.
Assist the People Mobility Leads in setting up Global Careers Program for the Philippines, and in representing the organization in all people mobility related meetings, initiatives and projects.
Conduct regular checkpoint calls with employees on assignment as necessary. Proactively review the assignment end dates, extension, relocation, and re-staffing of employees ensuring that visa and immigration laws are properly adhered to.
Track, measure and report project costs, performance issues and risks. Prepare service performance metrics and reports for business leadership. Review assigned processes and ensure the team’s processes are attuned to the needs to the business and the employees.
Lead preparation and review of consolidated project status reporting. May address risks and concerns directly with project stakeholders or action item assignees, or raise them to the attention of senior management for further direction
Support management reporting processes and metrics by creating templates, job aids, materials and other reports/analysis as required.
Provide requested regular reports and/or assigned analysis to Finance Leadership and other stakeholders.
College Graduate, at least 4 years At least 6 months experience in customer service Basic knowledge in using MS Office Applications most especially Excel Experience in working in a travel agency most specially regarding visa processing

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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