Workforce Management
Manila
JOB NO. 13499
Job Description
•Thorough understanding of revenue and cost structure, as they relate to short term to long term staffing strategy
•Ability to drive revenue and cost optimization through WFM staffing / planning strategy, execution, reporting and governance
•Formulate and support execution of end to end staffing, reporting, automations and service management strategy
•Ensure database and data visualization are available timely, are accurate and use latest technology available
•Supervise direct and functional reports within site / contract assigned
•Ability to drive revenue and cost optimization through WFM staffing / planning strategy, execution, reporting and governance
•Formulate and support execution of end to end staffing, reporting, automations and service management strategy
•Ensure database and data visualization are available timely, are accurate and use latest technology available
•Supervise direct and functional reports within site / contract assigned
Qualifications
•Bachelor's Degree holder
•Must have at least 7 years of work experience in Workforce Management
•Must have at least 3 year experience as Workforce Management Team Lead
•Capacity Planning and Forecasting experiences are required
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
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