*Define the operational framework for the GU delivery of People Service process support based upon the defined Business and HR Strategy
*Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce
*Provide feedback and input for improvement of all programs, processes and policies, and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.
*Work with the GU CoE Interlock process owners to improve the end to end HR delivery processes
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