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Service Desk Voice Support - Cebu

Job Location: Cebu

Job Number: 10820


- Job description

Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
     Resolve problems and issues in a professional manner and engage with customers to identify additional needs
     Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
     Achieve challenging individual, team and contact center targets
Graduate of any Bachelors Degree or Undergraduates with at least one complete year in college are welcome to apply
     Must Have Good English Communication Skills
     Willing to work on Holidays, Weekends, Shifting Schedules and extended working hours

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at

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