Digital transformation of the supply chain equips High Tech companies to not only better coordinate across the supplier ecosystem but to also “see around the corners,” identifying leading indicators for navigating the next disruption.
Supply chain transformation begins by rethinking the foundation with digital literacy. By digitally transforming operations, High Tech companies can deliver new capabilities, based on four key steps:
Updating the data foundation
Shifting to intelligent operations
Applying the insights
The transformation can help provide company-wide access to sophisticated analytics for more informed, effective and timely decision-making.
Supply chains must embrace technologies that help infuse resilience, forge stronger customer relationships, and build more responsible operations.
Leading companies are unlocking new opportunities by building intelligent digital twins across their supply chain operations.
In a democratized technology, every supply chain employee is an innovator, optimizes work, and keeps the supply chain operations in step with change.
Leaders must develop “bring your own environment” strategies, address cultural shifts, the physical space, and tap into a truly global talent pool.
From me to we
In the wake of Covid-19, supply chains can gain greater resilience and adaptability; new ways to market; and set new, ecosystem-forward standards.
The power of data, analytics and applied intelligence enable the intelligent supply chain. High tech companies need to adopt a new way of working, powered by digital.
Speed change with Intelligent Supply Chain
Covid-19 and geo-political tensions have disrupted global supply chains, creating an urgent need to address the crisis while building greater supply chain resilience for the future.
The ‘new normal’ requires companies to have more customer-centric, agile, and resilient supply chains, and responsible, such that they drive growth in a way that is good for society and the planet. Now more than ever, competitive agility is an imperative for the success of high tech companies.
Intelligent Supply Chain and Operations:
The Intelligent Supply Chain is an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the new reality world enabling competitiveness.
Building the intelligent supply chain starts with re-thinking its design to ensure benefits like growth with a customer-centric focus, profitability with a zero-based mindset and sustainability and trust to create a responsible organization.
Engage customers using data as an insight generation engine on new regulations and policies enabling “living” networks and outcompeting peers.
Design the supply chain into an asset-light ecosystem which can serve tailored customer needs in different segments.
Network with suppliers, external ecosystem partners and customers for real-time E2E visibility and integrated planning and speedy execution.
Deliver end-to-end value with a service-oriented operating model that leverages a hybrid workforce to deliver the customer experience.
Use data-driven decisioning to focus on creating customer value in daily operations using analytics, performance monitoring and continuous innovation.
How we do it
The value from an intelligent supply chain is derived by developing maturity in select digitally driven capabilities that place focus on the customer and continuously innovate, build competitive advantage, and improve business, and societal outcomes.
Keep customer at the center
Ensure a varied product proposition for different customer segments, utilizing every component of the value chain to derive consumer value.
Cater to new expectations
Meet the new value proposition with connected products and services, create multiple consumer touchpoints before and after the purchase.
Speed is key
Adapt to meet consumer needs, accelerate new products and services, forge partnerships for new capabilities and leverage tech for a pulse on consumers.
Differentiated innovation strategy
Operationalize segment-specific supply chain strategies, offer differentiated services and optimize costs and maximize total value.
Sustainable and responsible supply chain
Diversify the supply chain network to limit location dependencies and geopolitical risks and move to circular systems to reduce environmental impact.