Insurance

Digital transformation is here. Discover how we help P&C and life insurers redefine their business and operating models and position themselves for growth.

Insurance reimagined

The insurance industry is at the heart of digital disruption and convergence. Leading insurers are broadening and diversifying their products and services as they align to meet the changing needs of their clients. This includes investing in customer-facing, cloud-based digital innovations and creating unexpected new ecosystems that serve a broad suite of customer needs. Insurance carriers are also reflecting on their role in society, forging sustainability initiatives and championing diversity in their leadership and agents.

This is a critical turning point for the industry, and an opportunity to provide meaningful value for customers, employees and stakeholders. Accenture Insurance has the experience and broad digital expertise to help insurers cultivate agility, creating seamless digital services for customers and new income streams across the business. 

Our Insurance Revenue Landscape 2025 report examines 4 key areas of innovation that offer revenue opportunities for insurers over the next 5 years.

Case studies

A leading insurance company boosts claims management productivity by 27% with transformed insurance processes.

Workplace Safety Insurance Board (WSIB) future-proofs its critical insurance and claims services.

Generali set out to become its customers’ lifetime partner and partnered with Accenture to create a world-class omni-channel experience.

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What we think

Insurance news analysis

Insurers are coping with increasingly frequent and complex industry disruptions. Each month, Kenneth Saldanha, Accenture’s Insurance Industry Sector Lead, and Abbey Compton, Content & Client Experience Lead, take a look at the latest headlines to better understand how insurance industry disruption and convergence will take shape and how our clients are reimagining insurance.

Our leaders

Insurance blog

Explore what our industry leaders are thinking about the latest insurance trends, including the disruptive role of innovative new technologies.

Insurance News: Ransomware and big commercial lines claims

Kenneth Saldanha shares his views on claims from the Suez Canal, ransomware, return to work scenarios, and small commercial insurance platforms.

Reimagining the chief underwriting officer for innovation and growth

Michael Reilly shares a recent panel discussion with the International Insurance Society on the evolving role of the chief underwriting officer.

Forget COVID-19, it’s time to start insuring the new normal

James Thomas examines new revenue streams insurers must tap to survive and thrive post-COVID in the New Normal.

Most consumers want insurers to handle personal cyber threats as pandemic drives digital consumption, Accenture report finds

The new report aims to understand how consumers’ experience with insurance products and services during the pandemic may drive permanent changes.

Generali Group and Accenture form joint venture to accelerate the insurer’s digital transformation strategy

Group Operations Service Platform created to meet the changing needs of customers, agents and employees, while delivering significant synergies.

Efma and Accenture launch 6th Annual Innovation in Insurance Awards

Efma and Accenture are now accepting applications for the sixth annual Efma-Accenture Innovation in Insurance Awards.