Healthcare consulting

Improving access, experience and outcomes with tech + human ingenuity

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Leader in Healthcare Payer Digital Services

Humanising Healthcare

We help our clients meet the essential expectations that every person has of the healthcare system: access, experience and outcomes. People need access to convenient, equitable and affordable care no matter where they live—access that today is exacerbated by workforce shortages. People also expect a more personalised experience. Improving both contributes directly to better care, which will ultimately yield more positive outcomes.

We support more positive outcomes by helping our clients reinvent how care is delivered—by putting people at the true center of care.

Together with the world's leading health payers, providers and public entities, we bring extensive experience and intelligent, cloud-based solutions that increase resource capacity, improve workforce productivity, connect data for personalised services across channels and improve the quality of care, therapeutics and experiences for all.

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Health equity

Increasing equitable health outcomes for everyone

What’s new in Health

Leading healthcare from the heart

Accenture talked to Texas Health’s Kathi Cox about the importance of considering the consumer at every step of the health journey. Read more.

Will health systems lead the way or lose the edge?

Between where the market is pushing them and how rapidly technology is advancing, health systems are on the cusp of a whole new transformation.

Digital adoption: Reaction or revolution?

Accenture’s latest research shows the evolution of digital healthcare experiences and technology adoption in healthcare in light of the pandemic.

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Accenture Digital Health Technology Vision 2022

We are on the threshold of a new decade of digital transformation, and at a defining moment for all leaders. Welcome to the “Metaverse Continuum”—a spectrum of digitally enhanced worlds, realities and business models poised to revolutionize life and enterprise in the next decade—and the impact on healthcare begins today.

This year’s Digital Health Technology Vision report is titled: “Meet Me in the Metaverse - How the continuum of technology and experience is reshaping healthcare.” It explores four key trends that reveal how new technology innovations are reshaping healthcare experiences of the future. Every healthcare leader will need to ask: What will be my organization’s role in this new continuum? What is my vision for succeeding in these future worlds while delivering equitable, accessible care to all?

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2021 Accenture Health and Life Sciences Experience survey

Australians report relatively high satisfaction from their experiences with the healthcare system—but trouble navigating the complex system and the cost of services can lead to disengagement with the patient journey and cause delays in accessing care, potentially worsening health outcomes.

Understanding the experiences that Australians value most, from emotional support to increased convenience, will be critical in redefining people-centred healthcare services and maximising positive interactions with the healthcare system.

Accenture’s 2021 Health and Life Sciences Experience survey seeks to understand patient and consumer attitudes toward healthcare systems in Australia and around the world, in terms of access, technology adoption, service experience and trust.

The 2021 Accenture Health and Life Sciences Experience survey of 649 people in Australia reveals how the healthcare experience is changing.

What we think

Case studies

Learn how a public insurer in Europe overhauled its core IT systems to provide better experiences for..

Accenture partnered with Beyond Blue to propose a national solution for digital mental health solutions in Australia during COVID-19.

With Accenture, the NHS migrated 2.1 million employee mailboxes to the cloud as part of a transformational

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Awards & recognition

We provide industry-leading services and solutions to help our clients deliver more effective, efficient and affordable healthcare. Discover how our awards distinguish us as an industry leader.

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Our leaders

Healthcare blogs

From digital health to the Internet of Health Things, our experts weigh in on the latest health research and trends to help healthcare organisations deliver better healthcare access, patient engagement and more effective, affordable and efficient healthcare.

Why are older adults shopping, switching and even avoiding care?

In recent years, healthcare expectations of people over 55 have changed. Here’s what Accenture thinks might be most important to them.

The top five reasons to move your EMR to the cloud

When you understand the full value story of moving EMR to the cloud, you start asking “Why wouldn’t we do this?” Cost savings is only part of the story.

Reinventing healthcare to improve outcomes

Healthcare needs a reinvention to create capacity and improve outcomes. Learn about the opportunities and path forward.

Discover the latest news, announcements and research from our health practice.

Accenture Named a Leader in Healthcare Payer Digital Services PEAK Matrix® Assessment by Everest Group

For the second time Accenture has been recognised as a leader in the healthcare payer digital services provider landscape.

Ellipsis Health Named Accenture HealthTech Innovation Challenge Champion. SimX named Top Innovator.

Accenture names Ellipsis Health Innovation Champion and SimX Top Innovator in this year’s HealthTech Innovation Challenge.

Transform healthcare

Partner with clients to use the power of technology and human ingenuity to help improve access, experience, and outcomes in healthcare.

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