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Zero-Based Transformation: The big reset

May 24, 2022 5-MINUTE READ


In brief

Rethink cost structures and resource allocation.


Reimagine the business, reset the cost base, and free up funds.

Going from zero to a hundred


Advanced analytics and other technologies are critical to monitoring and recalibrating costs in real time.


of leaders are investing in technology including AI, digital tools and cybersecurity to optimize operations.


Looking at the cost base through an ESG (environmental, social, and governance) lens helps companies balance cost and sustainability.


state that cost transformations need to account for their impact on sustainability and responsible business.


Change requires employees—and leaders—who are engaged, and a culture that supports the change over the long term.


cited strategy and leadership as an obstacle, and 60% identified employee engagement as an issue in past cost transformations.

Resetting for growth

Gain forensic visibility with advanced analytics.

Invest in the technologies that will help you course correct.

Start at zero to redesign for growth, resilience.

Look at costs holistically and align resources with new business priorities and capabilities.

Bring everyone along for the journey.

Align transformation messaging and priorities to engage all stakeholders.

Make the transformation count.

Embed new ways of working to ensure benefits endure.

About the Authors

Robert Willems

Senior Managing Director – Accenture Strategy, Cost & Productivity Reinvention Lead, Global

Manish Chandra

Managing Director – Accenture Strategy, Zero-Based Transformation Lead, Growth Markets

Benigno Herreria

Managing Director – Accenture Strategy, Senior Zero-Based Transformation Lead

Praveen Kishorepuria

Managing Director – Accenture Strategy, Zero-Based Transformation North America Lead

Karin Larsson

Managing Director – Strategy & Consulting, Supply Chain & Operations, Zero Based Spend Global Lead

Rob Rubin

Managing Director – Accenture Strategy, Zero-Based Organization Global Lead