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Petrofac: Digital transformation through connected workers

Accenture worked with Petrofac to develop one of the energy industry’s first connected worker solutions.


Call for change

Refining the energy industry through digital transformation

In the UK Continental Shelf, oil and gas operators are looking to maximize economic recovery by focusing on efficiency, optimization and cost reduction. Petrofac has recognized the power of digital transformation to improve its ways of working and digital technologies as critical enablers of its strategic vision. Its journey started with the question, “How can we equip our workforce with the digital tools to work more efficiently?”

Through an ongoing partnership in which Petrofac and Accenture are digitally transforming the way Petrofac delivers upstream operations, engineering and construction, the team embarked on the implementation of a digitally enabled workforce.

When tech meets human ingenuity

Building a better connection

A team from Accenture worked with Petrofac to develop one of the energy industry’s first connected worker solutions, which improves workforce safety, productivity, site performance and profitability.

This solution augments engineers with Realwear wearable headsets, allowing digitized instructions to be viewed and executed completely hands free. The solution allows workers to execute inspections digitally. All reporting is autonomously documented, with the data and media captured on the headset made instantly available onshore for diagnostics. More valuably, over-the-shoulder subject matter expert (SME) support can be provided for routine maintenance, inspections, troubleshooting incidents and live repairs, all made possible through the handsfree nature of the solution. This combination of high-tech and human touch allows workers to be more efficient and effective.

A valuable difference

Better connections, better results

Petrofac’s implementation of a connected worker solution results in increased efficiency and safety, reduction in time needed to make decisions with coordination of onshore and offshore assets and improved knowledge transfer and upskilling.

Troubleshooting incidents and scoping needed repairs through interactive remote assistance allows onshore SMEs to guide offshore engineers much more effectively and run further real-time checks on equipment to prevent future failures. The ability to execute procedures through digital work instructions and record, save and upload evidence of equipment prior to leaving the platform, saves time during the handover process between supervisors. These improvements have led to an increase in worker efficiency, effectiveness and safety and place Petrofac on a more secure platform where it is becoming digitally enabled, forward-looking, and able to thrive in a competitive energy industry.