We are looking at significantly growing our ServiceNow practice in the Nordics in FY22. Join our team as a ServiceNow Consultant and help our clients to solve their most critical business challenges, improve performance and gain a competitive edge! We are willing to offer you ample opportunities to further your career and personal development, with certifications and on-going training.
Developing long lasting client relationships throughout engagements
Effectively managing key stakeholders both internally and externally to the organisation
Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client’s needs
Translating and communicating complex terms into simple language
Demonstrating solid insights in designing ServiceNow solutions
Delivering scalable ServiceNow solutions following best practices
Demonstrating experience with working with one or more key areas of the ServiceNow platform (e.g. ITSM, CSM, HR, ITOM, SecOps)
Understanding and having experience in driving process optimisation, efficiencies and productivity using automation
Acting as a mentor when required by supporting other less experienced colleagues on the same engagement.
Support end users and clients with best practice information around ServiceNow implementation.
Regularly providing feedback into best practice and the practice knowledge base
Contributing to the development of opportunities and providing input to grow our business
Industry and project experience of 2+ years with ServiceNow
Consultancy experience will be advantageous
Strong analytical skills, communication, and presentation skills
Ability to manage customer and stakeholder expectations
Have the drive and determination to learn and continuously share your knowledge with others
Experience working in an IT Service Management (ITIL) / Agile/ DevOps environment
Hold a ServiceNow System Administrator certification and/or and Implementation Specialist
Prior experience from working with international teams (this role is in the Nordics)
Fluency in Norwegian and English language
As a person you have
Strong interpersonal skills with a collaboration mindset both within and outside the immediate team
Passionate about work in a fast-paced global environment
We are a global collective of innovators applying the New every day to improve the way the world works and lives. Help us show the world what’s possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
Then we are looking forward to hearing from you. Send us your resume and cover letter and we will take it from there.
Curious about the role, please reach out to Ayesha Asad in Recruitment at email@example.com
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