Job Description

About us


We are looking at significantly growing our ServiceNow practice in Sweden/Norway in FY2020. Join our ITSM team as a ServiceNow Consultant and help our clients to solve their most critical business challenges, improve performance and gain a competitive edge! We are willing to offer you ample opportunities to further your career and personal development, with certifications and on-going training.


Responsibilities and Duties


  • Developing long lasting client relationships throughout engagements
  • Effectively managing key stakeholders both internally and externally to the organisation
  • Facilitating workshops or meetings to gather requirements, presenting and validating solutions and test the interpretation of the client’s needs
  • Translating and communicating complex terms into simple language
  • Demonstrating solid insights in designing ServiceNow solutions
  • Delivering scalable ServiceNow solutions following best practices
  • Demonstrating experience with working with one or more key areas of the ServiceNow platform (e.g. ITSM, HR, ITOM, SecOps, Custom Apps)
  • Understanding and having experience in driving process optimisation, efficiencies and productivity using automation
  • Acting as a mentor when required by supporting other less experienced colleagues on the same engagement.
  • Regularly providing feedback into best practice and the practice knowledge base
  • Contributing to the development of opportunities and providing input to grow and win businesses


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Qualifications

Preferred Qualifications


 

  • Industry and project experience of 5+ years with ServiceNow implementations.
  • Consultancy experience will be advantageous
  • Strong analytical skills, communication and presentation skills.
  • Ability to manage customer and stakeholder expectations.
  • Experience of working in RFP processes.
  • Have the drive and determination to learn and continuously share your knowledge with others
  • Reliable knowledge of JavaScript, relational databases and web technologies.
  • Experience working in an IT Service Management (ITIL) / Agile environment.
  • Hold a ServiceNow System Administrator certification and/or and Implementation Specialist
  • Prior exposure of working with international teams, role is in the Nordics
  • Fluency in English language.

 


As a person you have


  • Strong interpersonal skills with a collaboration mindset both within and outside the immediate team 
  • Passion to work in a fast-paced global environment
  • Willingness to be in Sweden/Norway
  • If relocation is required in applying to this position, the appointment to the role would be considered an employee driven transfer meaning that the employee will be personally responsible for covering all relocation costs and any costs associated with dependents.

 


Equal is greater than - Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. Inclusion and diversity are fundamental to our culture and core values, providing an environment where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!

 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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