Supply chain and operations services

We help clients create enduring change by reimagining tomorrow’s supply networks to positively impact business, society and the planet.

Enable intelligence. Drive change.

Companies expect their supply chains to deliver more—to be responsive to demand and resilient to change, to optimize costs and do good for society. To achieve all this, supply chain leaders must reimagine their supply chains for tomorrow.

Future-ready supply chains are intelligent, self-driving networks of growth. They’re built on a foundation of digital, data and AI to provide the visibility, agility and new ways of working needed to create 360° value, enterprise-wide.

These intelligent supply networks deliver on the 3Rs:

  • Relevant – customer-centric, providing tailored experiences
  • Resilient – protecting the company, customers and partners from disruption to demand/supply
  • Responsible – good for society and the planet, enhancing trust with all stakeholders.

In doing so, they become engines of profitable and sustainable growth.

Intelligent Supply Chain and Operations | Accenture

The Intelligent Supply Chain is an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the new reality world enabling competitiveness.

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How we make it happen

Industry X

Reimagine the way products, services and experiences get designed and built in the age of digital disruption. Learn more.

Sustainability

Make an impact on the sustainability agenda, and rotate to responsible and circular value and supply chains. Learn more.

AI

Transform data-driven decision-making across the supply chain using AI, analytics and intelligent automation. Learn more.

Ecosystem

Navigate a complex partner ecosystem across the supply chain and accelerate digital transformation and enhance the digital core. Learn more.

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Case studies

How Accenture helped a North American retailer transform their retail promotions, improve inventory allocation and increase customer trust.

New ways procurement can achieve sustainable value.

An agile cloud-enabled platform makes purchasing quick, easy and compliant. Business-critical goods and services are procured with just a few clicks.

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Supply chain and operations blogs

Reinvent and create agile supply chains that power enterprise value across a range of industries and markets.

Charting your path to a customer-centric supply chain

Accenture's Carly Guenther explains how we can build a resilient, cost-efficient, customer-centric supply chain for your organization.

Making a digital twin work for your supply chain

How digital twin capabilities can help companies boost their supply chain performance and generate business value.

Optimize your supply chain with a digital twin

We explain how a digital twin can help you prepare and optimize your supply chain for the next disruption.

Our ecosystem

We extend our technology and business capabilities through a powerful ecosystem of market leaders and innovators.

Accenture Positioned as a Leader in IDC MarketScapes

Accenture Positioned as a Leader in IDC MarketScapes for Worldwide Supply Chain Ecosystem Services including Oracle and SAP.

Accenture Acquires REPL Group

Accenture Acquires REPL to Expand Retail Technology and Supply Chain Capabilities.

Tata Transforms Supply Chain with Blue Yonder and Accenture

Tata Consumer Products Digitally Transforms Supply Chain with Blue Yonder and Accenture.

Our leaders

Frequently asked questions

Supply chain management has always been focused on finetuning for speed and efficiency. But today’s requirements are different, broader, and more complex. Supply chains must be able to respond to the needs and values of individual customers, adaptive enough to serve segments of one, not markets of millions. They need to support greater customization and personalization. They need to be faster, but also more agile and more resilient too. And they need to be transparent, responsible and purpose-led, doing what’s right for society and for the planet as well as for the business.

To optimize their supply chains amid constant change, today’s CSCOs have a host of new imperatives. They must look to reorient their supply chains around innovative personalized products, services and experiences. They must combine greater efficiency with greater speed and agility, combining the best talent with the new possibilities opened up by intelligent automation. They must look to anticipate risk, increase flexibility, improve security, and build resilience. And they must manage the entire value chain in a more sustainable, responsible and transparent way.

Today’s consumers have different—and greater—needs and expectations. Now, it’s not just about the product, it’s also about the holistic package of services and experiences companies build around that product—or provide as entirely standalone offerings. These value-driven customer offerings are the basis of future competitive advantage—and supply chains play a crucial role in delivering them.

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