Solutions.AI for Processing
Change core business processes and elevate the workforce with AI automation.
Forty percent of companies report talent shortages that impact their ability to adapt and innovate. At the same time, the global pandemic has increased paperwork volume and complexity by 10-100X. With businesses under pressure to significantly reduce costs and increase output, a strong case can be made for enhancing the workforce with AI.
Solutions.AI for Processing emulates and complements the human workforce with intelligent automation. Far beyond the efficiency gains of RPA, the solution creates step-change industry outcomes by assisting with repetitive, labor-intensive tasks so human jobs can be elevated, specialized and reimagined for maximum strategic impact.
Whether enabling a telecommunications company to facilitate more quality human interactions, a bank to drastically improve compliance and auditability, or a government agency to handle spikes in claims, the AI-powered workforce is crucial for any organization looking to grow profitably, and quickly.
We create a human + machine workforce to help eliminate the trade-offs between speed, quality and cost.
Intelligent automation eliminates unnecessary capex spend, reduces processing times and increases the accuracy of problem identification / resolution – all in service of accelerating and scaling business value.
AI workforces process 5x larger volumes, scaling up as new business needs arise to help an organization quickly act-on new opportunities.
Employees are elevated to “AI trainers” who supervise the AI systems that handle common inquiries and flag nuanced cases for human intervention.
Our solutions are pre-built for multiple industries including: Health, Insurance, Public Service, Banking, Software + Platforms, and Utilities.
We accelerate value capture for our clients by offloading labor-intensive, error-prone, and repetitive work to an AI-powered workforce.
up to 10x increase in speed and productivity
reduction in processing costs
Changing claims experience with AI automation
Nordea needed to reinvent its disability claims management process to reduce handling times and provide a better customer experience. Accenture delivered an AI-powered processing solution that uses document automation and RPA to read, understand and categorise claims based on risk and complexity; detect fraud; and initiate payments. The solution allowed two-thirds of complex cases to be automated, freeing up 50% of Nordea's claims capacity, which enabled claims handlers to prioritize more challenging cases or pursue new business opportunities.
Our solution powers processes across four areas in 14+ languages and is supported by IP including 23 patents and 16 pending patents.
Identify opportunities to simplify, standardize, and automate as-is business processes through data-driven discovery.
Employ AI bots to automate business processes, tackling highly repetitive tasks quickly and accurately.
Process structured, semi-structured, and unstructured documents for fast and accurate data extraction and routing.
Provide real-time alerts and insights through accurate analysis of satellite, aerial or other imagery, and video content.
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The next AI revolution will be built by people like you. Pursue your passion and change the future of business using all things AI, analytics and automation.