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Fast-track to future-ready digital inside sales

May 12, 2021


In brief

Future-readiness starts with the sales function

How can B2B sales operations be future-ready?

Knowledge is power

01. Know the ultimate goal

Strategically minded sales organizations and those leveraging digital inside sales models are ahead of the game. Learn more.

02. Know the key steps

Automate at scale, commit to making data driven decisions and use the power of cloud to scale automation. Learn more.

03. Know how to leapfrog maturity levels

Embrace a fully digital operating model and build ecosystem partnerships.

Move toward the future of sales operations

Jeff Laue

Senior Managing Director – Accenture Operations, Digital Inside Sales Business Lead

Jeff sets the course for Accenture’s Digital Inside Sales vision and strategy for ensuring revenue impact for clients

Shannon Copeland

Managing Director – Accenture Operations, Digital Inside Sales Innovation Lead

Danielle Moffat

Managing Director – Accenture Operations, Intelligent Sales and Customer Operations Offering Lead

Get the essentials

Short on time

5 minute read


Future-readiness starts with sales, to deliver an exceptional customer experience, sales must become future-ready.

The big read

15 minute read

Future-ready sales operations

Accenture surveyed 71 sales leaders worldwide to understand how they view their journey to operations maturity.

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