IT Service Management Consultant
Are you looking for the next step in your career? Do you want to help our clients to take their IT Service Management to a higher level of maturity, adding real business value? If you join Accenture you can make great things happen for some of the world's largest and most dynamic companies, transforming them to high-performing businesses. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.
As (Senior) IT Service Management Consultant at Accenture, you’ll provide guidance and consulting in the field of operational processes for the management of IT environments throughout all phases of a service life-cycle. Your knowledge and experience allow you to design or improve IT Service Management tools, organization and (ITIL-)processes to better serve the client’s business needs.
Working at Accenture, you’ll not only improve existing IT Service Management capabilities. With the trusted relationships we build, we also help our clients develop the essential capabilities, e.g. service integration and service automation, for dealing with the increasingly complex ecosystem of IT service providers they are facing.
As (Senior) Consultant, you actively contribute to the further growth of the IT Service Management business. Depending on your level, you’ll participate in sales and/or delivery projects, write proposals, or contribute to the global IT Service Management assets used by Accenture to help our customers. You’ll actively build your network internally witin Accenture as well as outside, and mentor junior consultants in building their career.
You’re proactive and have a passion for solving complex issues and enjoy teamwork. You have the power to convince people, and may already have managerial experience, but above all have the ambition to deliver tangible results and to grow.
Place in the organization
As (Senior) IT Service Management Consultant you are part of the Accenture Infrastructure Services practice within Accenture Operations, a global consulting, technology services and outsourcing group within Accenture. You work at clients across all of our industries: Products, Communications, Media, & Technology, Health & Public Services, Resources or Financial Services.
At Accenture, over 370.000 people in more than 120 countries work in the Accenture Way. The Accenture Way is how we do things, how we innovate, collaborate, operate and deliver value. It’s how we interact with our clients—and each other. From giving back to the communities where we work and live, to inspiring our people, to serving our clients and creating value for our shareholders—in everything we do, we deliver High Performance.