The Future Home in the 5G Era

Next generation strategies for hyper-connected living.


Home has become the digital hub for all life’s interactions and activities – where you work, educate your children, entertain family and interact with those near and far. Evolving beyond today’s request-based or scheduled connected home to tomorrow’s proactive Future Home will deliver on the promise of seamless digital services that improve life.

The Future Home’s powerful technology ecosystem can provide customers with hyper-personalization, evolving the digital assistant to a predictive, AI-based support system. Hyper-connected living is on the cusp of reality, generating a tidal wave of new data.

The Future Home, enabled by 5G, edge computing, AI/ML and cloud is within sight, but fragmentation, lack of orchestration and the initial cost of connected devices are holding us back.

We’re helping communications industry leaders capture the data trove in the home with the power of 5G and edge. Those that have the vision to see the opportunity, courage to move and agility will win.


How CSPs enable the Future Home

Home is more than a place we start and end our day. See how Communications Service Providers are integral to the Future Home experience.

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average number of hours spent to set up and resolve connected home systems.


of customers believe privacy is a barrier to the future home.


different connected devices (intentionally purchased or pre-designed) in the average home.



connected IoT devices generating 79.4ZB of data by 2025.


anticipated home device penetration in the US by 2022.


size of the global home market opportunity by 2025.

Mapping out new territory for CSPs

With our enhanced remote lifestyles and increased reliance on technology also comes a dependence on who is enabling those connections. There is an opportunity for Communications Service Providers (CSPs) to provide better services to customers. This will not only improve retention and satisfaction while enabling new revenue streams.

CSPs can become an essential part of the daily digital routine for consumers and businesses by enabling highly personalized services and experiences across devices and applications.

By providing the interoperability and insights across products and services, CSPs can orchestrate and truly deliver powerful and personalized experiences for every person in the Future Home.

Read this excerpt from The Future Home in the 5G Era to envision the opportunity.

Thought Leaders


Are today's smart homes actually smart or smart enough?

Jefferson Wang chats about the 5G smart-home and how this will create an entirely new hyper-personalized experience via CBS Austin.

The future home concierge

In this piece Accenture’s Boris Maurer urges communications service providers (CSPs) to act now and seize the smart home opportunity via

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