Job Description

  • Performs business processing transactions which require screening and encoding of data fields.
  • Performs non-routine analysis and independent judgment in the application of business rules.
  • Following up with the organization’s clients or customers to ensure that their requests are accurately provisioned, and issues are sufficiently resolved.
  • Preparing reports providing the detailed information regarding personal customer information, unresolved matters, action taken, and any relevant comments or notes.
  • Opening and closing accounts, processing requests, and collecting the required information regarding matters or complaints that require further attention.
  • Maintaining records of all transactions and interactions made with customers.
  • Data validating and entry of customer proposal, applications, and transactions into specific line of business policy processing system.
  • Ensure processing turnaround time for policy application/transaction processing is adhered to.
  • Generation of quotations, new policies, renewals, endorsements, cancellations and claims and administration for relevant consumer lines products and according to the agreed upon Standard Operating Procedures.
  • Processing of payment related applications and transactions.
  • To service customer requests, answer inquiries, handle complaints, troubleshoot problems and provide information in a professional manner.


Qualifications

  • Fluent in spoken and written English.
  • Computer literate and a proficient user of MS Office applications, especially on MS Excel and MS Word.
  • Self-motivated and ability to take initiative.
  • Quick study.
  • Proven ability to work flexible shift will be an advantage.
  • Excellent communication skills and interpersonal skills will be an advantage.
  • Ability to communicate information effectively.
  • Must be accurate, detail-oriented, and able to complete work rapidly.
  • Willingness to demonstrate flexibility and ability to adapt to changing conditions.
  • Good relationship building skills (internal, external, and cross - cultural).
  • Ability to document work in progress in accordance with applicable procedures will be an advantage.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

View All

Learn more about Accenture

Our more than 700,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All