Job Description

About Accenture

 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

 

Job Responsibility

  • Perform customer request/problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly
  • Identify all risks associated with execution of the assigned tasks within the business process and understands the security requirements linked to the business process.
  • Perform core business process transactions involving sales data entry/data capture according to defined methods, procedures, and standard delivery solutions to deliver business outcomes committed to in the service level agreement Focus on continuous improvement
  • Apply understanding of assigned business process to identify gaps and propose continuous improvement measures.
  • Perform core business process transactions involving data entry/data capture on sales leads according to defined methods, procedures, and standard delivery solutions to deliver business outcomes committed to in the service level agreement
  • Maintain high customer satisfaction ratings by processing transactions accurately
  • Identify all risks associated with execution of the assigned tasks within the business process and understands the security requirements linked to the business process.
  • Implementing Sales techniques that allow a business to consistently hit and achieve monthly sales target
  • Manage and lead a team of employees around 20-25 headcount.
  • Build and maintains good relationship with clients.

Qualifications

Skills and Requirement

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
  • Applicants must be willing to work in Bangsar South.
  • Candidate need to have more than three years of experience in platform operation, same type of cross-border service.
  • Candidate need to understand about foreign trade knowledge, understanding of enterprise export related processes.
  • Preferably Managers specializing in Sales - Corporate or equivalent.
  • Applicant with relevant experience in the Internet industry, have experience in successfully operating marketing activities

 

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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