- ITIL Certified
- A Bachelor’s Degree
- Deep experience in Infrastructure and/or Application support.
- Excellent communication and reporting skills.
- Strong understanding of ITIL processes
- Incident, Problem, change management
- Configuration & Release Management, availability management & capacity management
- Outstanding ability to analyze problems, propose solution options structure solution plans.
- Good Client interaction skills
- Excellent communication skills. Able to communicate effectively over conf calls
- Supervisory experience
- Project Management experience
- Service Implementation experience
- Service Transition Experience
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
“If you choose to apply for this role, please note the special circumstances relating to the collection, use and disclosure of your personal data.
In addition to the “Consent and Acknowledgment – Personal Data” terms and conditions set out in Accenture’s Taleo webpage, if you apply for this role, we will be sharing your personal data with our client. While Accenture is the hiring entity, all candidates hired for this role will be working on Accenture’s project with the client (“Project”). As the client is separately hiring for this Project, your personal data will be shared with the client for the recruitment purposes of either party. Accenture and the client remain separate entities and all recruitment decisions are made independently and separately.
By choosing to submit your CV and/or application for this role, you agree that Accenture can collect, use and disclose your personal data in the manner set out above.”