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Digital Customer Integration Consultant

Job Location: Kuala Lumpur

Job Number: 00457477


- Job description

Accenture Digital is powered by three practices –Analytics, Interactive, and Mobility. As part of our Interactive practice, you’ll help businesses grow in entirely new ways. You’ll drive revenues, increase efficiencies and reduce costs. All while enhancing a little thing called brand equity.


Accenture Digital helps CMOs and marketing organizations drive superior performance through relevance at scale. We offer a comprehensive suite of analytics, consulting and technology to drive up marketing performance, drive down the cost per interaction and create relevant consumer experiences on a massive scale. Specifically we:

·         Help companies better understand consumers and how to connect with them across markets and channels, using data and analytics

·         Design and deliver highly relevant experiences for consumers in real time, using the latest technologies to increase awareness, engagement, sales and profits.

·         Optimize marketing processes and integrate across the enterprise in order to maximize the opportunities of data, analytics and marketing outcomes.

·         We build, deploy, maintain and scale marketing solutions that reduce complexity and cost

·         Partner and team with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients

·         Offer our clients end to end solutions and services in Customer Data Management and Analytics, Customer Experience Management, Content Services, Digital Analytics, eCommerce, Marketing and Media Optimization, Marketing Operations, Marketing Strategy, Marketing Technology Services, Marketing Transformation and Merchandising Analytics and Optimization. 


Desired Requirements:

  • Business Consultancy experience on eCustomer / eCommerce related initiatives, 1-2 years of knowledge and experience of user interface design with consumer applications, preferably mobile devices, rich web apps/sites and interactive TV
  • Basic knowledge of design/ prototyping tools: Photoshop, Illustrator, Dreamweaver, Balsamig, Axure etc
  • Proficient in conveying ideas and concepts (e.g. storyboards, wireframes, prototypes, etc)
  • Be a storyteller – a critical element of a roles of a consultant is to deliver insights about people and behavior – verbally and visually – in a way that generates empathy, emotion, and engagement from the client and design team
  • Strong online portfolio available for viewing

Professional Skill Requirements

         Proven ability to build, manage and foster a team-oriented environment

         Proven ability to work creatively and analytically in a problem-solving environment

         Desire to work in an information systems environment

         Excellent communication (written and oral) and interpersonal skills

         Excellent leadership and management skills

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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