Specialty Finance Center of Excellence

A hub of auto and equipment finance experts supporting evolving market conditions and customer expectations with digital transformation solutions.

Master complex change, at scale

After years of serving bank-owned and manufacturers’ captive equipment and auto finance and rental organizations around the globe, we wanted to offer the industry a centralized source of technology and business expertise—to help clients face the dynamic finance landscape with agility and confidence.

The Accenture Specialty Finance Center of Excellence consolidates onshore and offshore capabilities to help auto and equipment lenders and lessors strategize, accelerate and de-risk their transformation journey so they can achieve breakthrough results in a complex environment, cost-effectively.

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Transformation made easy

Industry experience, scalable capabilities and proven solutions—we are here to help you streamline processes, reduce operating costs and deliver a superior experience to your customers.

Innovate faster

Speed up your innovation agenda by using our leading technical resources and the hundreds of relationships we have developed with ecosystem partners.

Leverage industry expertise

Grow the business by working with our pool of 3000+ credit analysts who have 20+ years driving quality and process efficiencies in specialty finance.

Reduce costs

Scale up your capacity with help from a dedicated mature team of onshore and offshore resources while keeping costs in check.

Enhance customer experiences

Give customers the experiences they want—convenient, flexible, multi-channel interactions.

Drive transformation

Focus not just on the end-state, but also on incremental value that aligns with your broader strategy.

Optimize risk and compliance

Make the most of big data, best-in-class analytics and comprehensive reporting to manage risk and meet regulatory requirements.

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Instant access to comprehensive capabilities

Dedicated functional and technical global resources for digital transformation—including Systems Integration, Application Management Services and Business Process Outsourcing—to support you anywhere along the journey.

Process management


Interfaces & integration

Data management & reporting

Testing & quality management

Data migration

User support

Application management

Asset data management

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Our network of worldwide delivery centers

Combining onshore and offshore expertise, our worldwide delivery centers help you win, accelerate and successfully deliver transformation programs.


The Bangalore delivery center specializes in systems integration and application management services, and supports CMS modernization and automation.


The Chennai delivery center specializes in end-to-end origination, underwriting and servicing business process outsourcing.

Sao Paulo

The Sao Paulo delivery center offers business process outsourcing for auto finance organizations.

Mexico City

The Mexico City delivery center offers consumer credit adjudication process services from knowing your customer to fulfillment of the lending product.


The Charlotte delivery center specializes in credit adjudication for US banks, niche title management and lienholder filings.


The Warsaw delivery center is our primary European hub for business process outsourcing services in finance and accounting.

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Case studies

A new digital customer and dealer experience enabled this bank to increase its auto loans profitability, and ultimately, to reinvent the market.

A new mobile app and related services will connect customers, their cars and the Renault brand in new ways, building loyalty and improving retention.

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What we think

Our leaders

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