Helping toll operators transform their operations through state-of-the-art back-office systems, digital platforms and a reimagined mobility experience.

New revenue and pricing models

Countries and cities need to ensure they have the revenue required to support a changing road infrastructure landscape. Stringent climate change targets that seek to reduce emissions by reducing congestion, limiting the use of private vehicles and promoting hybrid and electric vehicles, put pressure on current revenue sources like gas taxes.

Yet people and goods still need to move from place to place. The tolling industry is developing new approaches such as road usage charging and dynamic pricing that better reflect usage patterns. These developments create new opportunities to integrate value added services into the mobility journey.

This new mobility ecosystem will see increased volumes as subscribers are enrolled and digital channels are developed, allowing for service bundling options and multiple payment methods. To deliver an enhanced customer experience, operators will need to consider business models that go beyond the basics to address the full journey.

What we do

Tolling solutions are becoming more complex. Cities and countries looking to develop all-electronic tolling and convergent multi-service mobility offerings need to work with a partner that has a track record in implementing large-scale toll collection systems. Our solutions leverage insights from data and support scalability as volumes grow, while bringing the flexibility to adapt to new requirements.

Back-office systems

Delivering state-of-the-art solutions based on commercial-off-the-shelf (COTS) software to address the challenges of toll collection operations.

Intelligent operations

Transforming back-office operations through analytics and applied intelligence to increase compliance and predictability, while reducing costs.

Security—building cyber resilience

Delivering advanced security solutions and managed security services to safeguard complex road and toll collection critical infrastructures.

Analytics—planning & foresight

Applied intelligence and human ingenuity for delivering business value and enhanced decision-making.

Enterprise asset management

Enabling road infrastructure organizations to tackle their biggest asset and technology challenges to drive more value from enterprise assets.

Mobility X

Leveraging new technology and mobility ecosystems to offer customer-centered, value-added services for the entire travel journey.

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Case studies

End-to-end fleet management capabilities position PT Serasi Autoraya as a technology visionary and mobility services leader in Indonesia.

ŠKODA AUTO drives innovation to become a leading customer-oriented mobility services company.

Faurecia combines innovation expertise and investment to develop products and services for connected and autonomous vehicles.

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What we think

Accenture Tolling Solution delivers proven track record of transparency, scalability, and security.

Turning mobility challenges into meaningful change.

Securing the safety of rail and transit infrastructures has never been more challenging.

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Meet our lead

The mobility industry faces many challenges and opportunities. Toll operators should focus on the most important requirement for success – resilience.

Ricardo Almeida

Principal Director – Tolling Global Lead

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