Utilities strategy and consulting

The future of utilities is digital. Discover how we're helping electricity, gas and water companies enable transformation for value and new growth.

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Best of 2021 and insights for the new year

Taking charge of the evolving energy transition

As we approach net zero, utilities and energy service providers are moving from backstage to take on a central role in the era of electricity.

This shift means embracing change and weaving digital and sustainability into an organization’s DNA to reinvent the business, while forging new alliances and collaborating across industries to meet the changing demands of citizens, employees, investors and legislators.

As a leading provider of consulting, digital transformation and managed services to electric, gas and water utilities globally, we empower our clients to create sustainable businesses capable of meeting those expectations.

Together with our ecosystem of partners, our industry specialists help our clients to identify cost saving opportunities and securely shift operations while safely delivering sustainable, stable energy experiences.

Across the value chain, we help Utilities to take charge of the energy transition and drive positive change for their business, society, and the planet.


Industry segments we serve

Across utilities, we’re helping transform companies to continuously adapt and improve outcomes through innovation.

Transmission and distribution

Transform power networks for improved asset performance reduced costs and realized value.

Energy retail and customer experience

Create new customer experiences, revenue streams and ecosystems for the retail business.

Power generation

Uncover a future of innovation for conventional power generation.

Renewable power

Innovative business solutions for renewables companies to generate new value and greater performance.

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In the spotlight

Powering distribution for the energy transition

Distribution businesses are facing looming disruption as the energy transition progresses. In fact, most distribution executives are already seeing some level of disruption in at least one area of their business operations. What is needed: New approaches and new roles toward a more data-driven, intelligent distribution system with advanced visibility and control at the core.

In the latest edition of our Digitally Enabled Grid research, we explore the tipping points for disruption, outline four areas for delivering this new distribution system and examine the actions needed—now and within the next decade, to lead the charge for change toward a net-zero future.


Accelerating the energy transition

Progressive utilities are adopting a new power model that’s decarbonized, decentralized and digitized, putting people at the heart of their strategy.

Energy transition services for utilities

Accelerating the energy transition toward a net-zero emission future. Read more.

Industrial clusters critical to achieving net-zero

In collaboration with the World Economic Forum, we explored the critical role of industrial clusters in accelerating the path to net zero. Read more.

Embrace new connected energy business models

New connected energy business models hold great potential for energy companies to find fresh growth. Explore how here.

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Voices of Accenture Utilities

Our utility consultants weigh in on the insights and trends shaping utilities across the entire value chain.

Three critical themes for utilities in 2022

Accenture’s global utilities lead Scott Tinkler shares insights from the past year and three critical themes for utilities to consider in 2022.

Lights, camera, action: Dynamic DSOs time to shine

The stage is set for Distribution System Operators to deliver the energy transition. But to do so, they need to take drastic action.

Utilities CFOs: Close your books like a pro

CFOs are under more pressure than ever to deliver certainty and accuracy. So how does today’s CFO deliver that certainty the C-suite are clamoring for?

What we think

Explore how European electricity retailers have pledged to empower their customers – and what is needed for wider consumer participation.

Accenture sees intelligent operations as the fast-track to becoming a future-ready utility.

Explore how Utility leaders are taking charge of the future and embracing a new mindset to shape a better future.

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Case studies

EDF deployed SAP Central Finance to streamline financial processes, enable integrations, modernize capabilities and enhance closing process agility.

Accenture and O2 worked together to deliver smart metering to 20 million homes in the UK.

PSE is delivering next-level customer experience through improved self-service capabilities, automated workforce management and data and analytics.

Alliander launched a new GIS that is fostering innovation, driving safer gas and electricity network management and contributing to sustainability.

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Our leaders


Accenture collaborates with Chubu Electric Power Group’s new data analytics company to drive digital transformation

Accenture is helping Chubu Electric Power Group transform its operations and create new services by collaborating with Tsunagu Community Analytics.

Salt River Project teams with Accenture to transform the employee experience with new cloud and digital capabilities

Accenture and Salt River Project collaborated to consolidate its HR systems into an integrated cloud-first solution to enhance employee experience.

Connect with us

Accenture Utilities on Twitter

Join the conversation.

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