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Public Services today for stronger communities tomorrow

Facing limited resources, increasingly rapid technology advances and a state of permacrisis, public service organizations who embrace continuous change can have meaningful impact on outcomes for individuals and entire communities.

Public service now

200%

increase in global disruption since 2017

1 in 4

central government workers across OECD countries were aged 55 or over in 2020

36%

of people we surveyed in 10 countries say government agency processes and interactions are intuitive

How to reinvent public service

Segments we support

  • US federal government
    US federal government

    Design and deliver the next generation of government services and improve citizen experiences.

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  • Social services
    Social services

    Become more agile and responsive with digitally-enabled services that have users at the heart to deliver better outcomes.

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  • Defense
    Defense

    Think about innovation as a capability and become future ready while delivering mission outcomes, now.

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  • Cities, transport and infrastructure
    Cities, transport and infrastructure

    Work towards a greener and more connected future.

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  • Revenue
    Revenue

    Ensure efficient, fair tax and revenue enforcement and collection.

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  • Public safety
    Public safety

    Adopt a preventative approach and enable a new era of public safety.

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  • Education
    Education

    Create new ways to connect and learn. Education is being transformed from a place to a platform.

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  • Border services
    Border services

    Be more collaborative, connected and intelligent and create new ways to enable seamless and secure travel and trade.

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  • Public health
    Public health

    Use data-driven insights to deliver outcomes for state and local communities affordably, efficiently and with equity.

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  • Post & parcel
    Post & parcel

    Sustainability of the last mile is a key competitive advantage. Embrace digital transformation to accelerate growth and great service.

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  • Nonprofit
    Nonprofit

    Tap into innovative digital technologies to better deliver your mission and meet constituents’ expectations.

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Awards and recognition

Accenture named leader for Data-Driven Government

A leader in Professional Services for Data-Driven Government based on its capabilities to help public sector clients use data and intelligence to improve policymaking, service delivery and operational efficiency.
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Accenture named a Leader in Higher Education Cloud Professional Services

Accenture is named a Leader in IDC MarketScape: Worldwide Higher Education Cloud Professional Services 2024 Vendor Assessment

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Our leaders

Anita Puri

Managing Director – Public Service, Global Lead

Dan Boxwell

Managing Director – Public Service, North America Lead

Hibiki Mizuta

Senior Managing Director – Public Service, Growth Markets Lead

Dan Sheils

Managing Director – Public Service, EMEA Lead

Careers

Grow your careers at the heart of change