Industry

Consumer Goods and Services

It’s time to satisfy fluctuating consumer demands while seizing new growth opportunities in today’s integrated marketplace.

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Virtual event series 2021

Consumer Goods Forum Industry X virtual events

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COVID-19: What to do now, what to do next

Our eight waves of consumer research reveal that COVID-19 has substantially changed consumer behavior. We explore five key myths impacting CPGs—that our research data dispels. Businesses must be data-led as they shape plans for the future, and CPGs need to revisit consumer segments, their portfolios and their partners now to build a foundation for future growth.

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Navigating the Impact of COVID-19

Debunking 5 consumer myths in the era of COVID-19

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Navigating the impact of COVID-19

Know your consumers? COVID-19’s impact on CPGs

Know your consumers? COVID-19’s impact on CPGs

What trends are impacting the consumer packaged goods industry and how can CPGs better serve emerging consumer segments?

10 consumer trends impacting CPGs

10 consumer trends impacting CPGs

Learn about the ongoing consumer trends impacting CPGs due to the coronavirus (COVID-19).

COVID-19 will permanently change consumer behavior

COVID-19 will permanently change consumer behavior

Accenture reports how the coronavirus will permanently change consumer behavior and transform the future of the CPG industry.

Navigating the COVID-19 impact in consumer goods

How is COVID-19 changing the retail consumer

Managing the human and business impact of coronavirus

The elastic digital workplace

How we help

With services spanning growth strategy and execution, sales and trade promotion management, marketing, supply chain, and intelligent enterprise enablement we help our clients achieve consumer relevance at pace and in the right scale units.

Remodel the portfolio

Create an innovation agenda to drive disruptive growth.

Redefine consumer and channel experience

Capture new growth and meet liquid expectations.

Reinvent operations

Architect the business to be relevant at scale.

Run an intelligent enterprise

Pivot your business to unlock value faster than ever.

Develop next-gen IT architecture

Go digital at the core to adapt at speed.

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Capabilities

From enabling front office transformation to building an intelligent enterprise underpinned by technology and analytics, the Accenture consumer goods industry helps businesses innovate and transform.

Cloud Solutions for Consumer Goods and Services

Make better-informed decisions while boosting revenue, profit and market share.

Accenture customer innovation network

Explore emerging technologies to compete in a fast-changing environment.

SAP services & solutions

Power your intelligent enterprise and drive your business forward.

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Case studies

Drinkworks, quenching the thirst for innovation

Consumer Goods and Services

Drinkworks, quenching the thirst for innovation

Drinkworks partnered with Accenture to help reinvent the home cocktail experience.

Del Monte Foods is growing with cloud

Del Monte Foods is growing with cloud

Accenture helped Del Monte Foods transform its IT infrastructure and to transition to the cloud.

Henkel cultivates in-house talent by skilling up

Talent & Organization / Human Potential

Henkel cultivates in-house talent by skilling up

We worked with Henkel to digitally upskill its workforce and create a culture of lifelong learning.

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What we think

The big value shift

Competitive Agility

The big value shift

Learn how new consumer behaviors are reshaping value chains, redistributing US$3 trillion in value.

How to reinvent products and operations in CPG

Consumer Goods and Services

How to reinvent products and operations in CPG

Accenture explores the 3 steps consumer packaged goods (CPG) companies need to take toward profitable growth.

How CPGs can improve customer experience at scale

Consumer Goods and Services

How CPGs can improve customer experience at scale

Our research reveals how CPG Chief Marketing Officers (CMOs) can improve customer experience. Learn more.

Consumer Goods and Services

4 steps to drive brand relevance in consumer goods

Consumer Goods and Services

High performing sales executives report 4X growth

Consumer Goods and Services

Achieve consumer Relevance @ Scale

Consumer Goods and Services

Low returns on your enterprise transformation?

Consumer Goods and Services

The intelligent business services difference

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Meet the team

News

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New consumer behaviors will shift US$3 trillion in economic value, Accenture report finds

With the pandemic driving changes in consumer behavior, businesses can expect to see a shift of more than US$3 trillion in economic value.

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SALT Solutions will join Accenture Industry X to help improve clients’ factory and plant operations

Accenture to acquire technology consultancy SALT Solutions to improve manufacturing operations and logistics with cloud-based industrial IoT platforms.

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COVID-19 likely to usher in "decade of the home," according to Accenture Survey Research

New research highlights how retail and consumer goods companies must adjust their product and service portfolios to meet consumers locally.

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