Business Process Services
Intelligent services transform the supply chain
We help clients transform their supply chains into intelligent operations by combining top-flight talent with applied intelligence.
How we work
Our supply chain services cover four critical components, helping clients generate quantifiable benefits—for example, returns of up to $5 for every $1 invested in our end-to-end outsourcing solution:
Plan
Gain greater capacity to manage the right inventory at the right time and improve forecast accuracy.
Make
Reduce materials spending and procurement operations costs with direct sourcing.
Deliver
Attain more cost-efficiency with transport management, XPL operations and logistics control tower services.
Service
Keep customers satisfied through end-to-end service, including spare parts, returns and warranty management.
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Build a digital bridge to the supply chain future
Imagine an agile, responsive and digitally-driven supply chain smart enough to predict or anticipate customer demands, sense changes in supply and demand and respond rapidly to unplanned events.
The supply chain of the future—asset-light, fully digital and offering highly-personalized services—is getting closer every day.
Reaching the destination requires organization leaders to embrace a new operational mindset we call XPL. By harnessing XPL, the enterprise unleashes new powers to create and orchestrate an end-to-end solution that intelligently brings together the right partners and the right capabilities.
Simply stated, XPL is the bridge to the new, and we already see companies applying this transformational combination of technology, processes and people to make the future a reality.
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XPLoration
The digital transformation of logistics networks
Introducing XPL
It's time for a new approach to logistics
Get the story behind the supply chain impact
Talent and technology are a potent combination. At Accenture we apply market leading analytics and platforms, powered with intelligent technologies, to help clients optimize performance. Three elements form the foundation.
Innovative talent
Our global network of highly-skilled specialists design creative solutions to optimize supply chains and deliver desired outcomes.
Applied Intelligence
We combine data and analytics, artificial intelligence and automation to enhance decision making and deliver measurable outcomes.
Cloud solutions
Our analytics and platforms use the cloud to improve the integration of diverse data, generating more problem-solving powers.
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Business outcomes we deliver
30%
Faster time to market
7%
Reduction in logistics costs
10%
Improved forecast accuracy
15%
Reduced inventory
12%
Warranty cost reduction
15%
Repair and returns cost reduction
What we think
The transformation of ZBB into a force for growth, innovation and competitive advantage.
Market forces are creating new demands on supply chain management. Discover new intelligent supply chain solutions.
The supply chain of the future needs a digital backbone.
Awards & recognition
Supply Chain BPS is recognized as a leader amongst industry analysts.
Our leaders
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Chad Gottesman
Managing Director, Procurement and Supply Chain Business Process Lead – Accenture Operations
Shekar Tiwari
Managing Director – Supply Chain Business Process Services Innovation and Delivery, Accenture Operations
Hans Boxem
Associate Director, Supply Chain Business Process Services Lead – Accenture Operations
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Connect with us
Read our blog
How organizations are reinventing their business.
Explore careers
We're looking for innovators to drive efficiency, transformation and effectiveness in our procurement solutions at Accenture Operations
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