We believe that the outbreak of COVID-19 was an inflection point for the industry. The specific future of banking is impossible to predict, but many of the most powerful forces shaping that future can be closely tracked. They include the influence of digital tools like machine learning and cryptocurrency, the role of industry outsiders in driving banking innovation, and the growing willingness of banks to challenge their own deepest assumptions.
Banking Top 10 Trends for 2022
January 5, 2022