Skip to main content Skip to footer


Helping clients rotate to an as-a-Service business

Device-as-a-Service: Your next supply chain model

Companies can rethink supply chains and create value for customers and providers with DaaS. Know what makes it unique and how to get started.

Our target segments

Hardware companies

DaaS can add value with cost optimization by resulting in a higher ROI due to the reduced maintenance cost.

Software & platforms

Growing your software company with platforms that nurture service offerings and customer relationships, leading to better cross and up-sell rates.

Comms & media

DaaS allows the focus to shift to one-time devices/products sales to continued revenue streams from service bundles.

Our offerings for as-a-Service operating models


Build a business case and develop an external and internal plan for implementation. This includes growth, competitive go-to-market strategy and more.

Asset deployment

Utilize reverse logistics to plan product deployment to customers. This includes forward supply chain, repair operations, service, support and more.

Product operations

Strategize product ordering and fulfillment for the customer. This includes repairs, partnership models, order management, global sourcing and more.

Customer sales & service

Design customer first activities, from sales through relationship management and support. This includes sales and marketing strategy, pricing and more.

IT & product development & testing

Develop R&D, device development and testing for DaaS offerings and IT operations. This includes security and regulatory compliance, tools and more.

Finance & legal

Address financial planning, management, compliance and legal activities for DaaS. This includes financial strategy, accounting, contracts and more.

Device management & maintenance

Assess the ongoing processes needed to maintain devices. This includes security policies, device configuration, repairs and warranty and more.

Our leaders

Vikrant Viniak

Senior Managing Director – Sustainability Services & Strategy, North America Lead

Kevin Dobbs

Managing Director – Accenture Consulting

Joseph Francis

Managing Director – Digital Supply Chain Transformation

Lucia Lesar

Managing Director – Global Oracle CX Lead

Andrew Chamaj

Senior Manager – Accenture Strategy
Visit our Subscription and Preference Center