With most businesses opting for virtual meetings it is becoming increasingly important that one must consider the gravity of the virtual medium being used. It is essential that you must inculcate active listening skills; place complete focus on the individual you are interacting with, use a room that is as noise-free as possible, and use headphones for better listening.
Since the mode of communication is purely virtual, you must work on your voice, pitch, and intonation; these must convey how interested you are, especially since video may not be a norm for all interactions. Incorporate a smile when required, if you are on video. Speak with conviction and seek clarifications often, as this would ensure smooth communication.
How you sound to others in a virtual meeting is a really important aspect of the overall communication process. Your tone reflects 38% of the message face-to-face while on a virtual set up it increases to 70-90%. Even a minute emphasis on a particular word will make a huge impact.
As aptly pointed out by Preeti Kaushal, Deputy Manager, ITM Business School, Navi Mumbai, "Virtual meetings initially sounded like a 360-degree shift from the regular ones and it was definitely met with a lot of apprehensions. However, as our business progressed we started getting acclimatized with the same. With frequent virtual meetups, we understood how our communication style had to be changed; it has now become multidimensional wherein we not only focus on the content and delivery part but also the technological aspect of it." She signs off by saying that virtual meetings are the future, with or without the pandemic.