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Reskilling India's marginalized workforce

July 7, 2020


In brief

India's workforce—at the cusp of transformation

Solving India's skilling puzzle


Undertakes tasks as varied as plumbing, carpentry, and electrical work. They lack formal skilling but learn on the job, often from family members.


The retail sector is a crucial employer of young people who leave the education system before graduation.

Construction workers

The construction sector which mostly relies on unorganized labour, is among India’s biggest job providers.

Housekeeping staff

Travel and tourism continue to be an attractive option for young men and women looking for their first job after completing or dropping out of school.


The micro, small, and medium enterprises sector is India’s second-largest employer after agriculture, creating more than a million jobs each year.

Helping marginal workers

Foundation skills

  • These skills, comprising English language, numeracy and interpersonal communication are critical to learning and earning.
  • Such programs can be implemented by workforce development agencies.

Digital fluency

  • For workers to remain relevant and keep pace with new technologies, digital literacy including web skills, and know-how about online transactions and utility apps are a must.
  • Accenture can help impart these skills in partnership with workforce development agencies.

Business basics

  • To analyze market trends and respond to them effectively, business basics covering social media marketing, fundraising and accounting would help.
  • Corporations can provide tech expertise to help workforce development agencies drive these solutions to beneficiaries.


Agile Business Models

New workforce skilling for innovation and growth

Meet the team

Kshitija Krishnaswamy

Managing Director—Corporate Citizenship, India

Pradeep Roy

Principal Director—Accenture Research

Ravi Viswanathan

National Grants Programs Lead—Corporate Citizenship, India

Giju Mathew

Manager, Accenture Research
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