Life Insurance Services Summary | Accenture

Powering life insurance innovation

Many life insurers are turning to Accenture for help in exploiting the potential of digital technologies to make customers the pivot of their businesses and to aim for growth and operational excellence.

We believe carriers can create economic value by reviewing and updating their business and operating models to take full advantage of new opportunities such as connected insurance, the power of analytics and artificial intelligence, and ecosystems. Simply digitizing existing processes is not enough.

Accenture is an industry leader in helping develop and implement a comprehensive "living business" strategy that enables insurers to continuously adapt to and profit from disruption. Within this broad role, our specific areas of focus are below.

Why Accenture

For more than 30 years, we have worked with many of the world's leading life and annuity insurers. We collaborate with clients to plan and implement the complex business and operational changes needed to achieve high performance in a volatile market.

Experience

We work with nine of the top 10 and 26 of the top 30 life insurers.

Top insurance and digital talent

13,000 people in underwriting, distribution and policy administration operations; 25,000 who help clients deliver customer and employee experiences.

Global network of centers of excellence

Accenture has a global network of 40+ industry and technology specific innovation centers.

Growing ecosystem

Accenture has alliances with the leading software providers and continues to make strategic acquisitions to boost its own capabilities.

Full-service offering

Accenture offers a complete range of services, from pure consulting to implementation and ongoing managed services.

Innovative commercial arrangements

Accenture focuses on outcomes, and will structure fees and deals to suit your needs.

Extensive and growing intellectual capital

Our research and benchmarks give our clients practical roadmaps for turning opportunities into profitable growth.

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The platform to power digital insurance

No other platform offers more—more profit-boosting, customer-pleasing, IT-easing capabilities – the Accenture Life Insurance & Annuity Platform. This is a solution for the entire customer lifecycle and digital market.

Reach your business goals based on your unique needs. Choose ALIP as an end-to-end suite or as individual components.

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What we think

Reimagining insurance: The new cloud imperative

Cloud Migration

Reimagining insurance: The new cloud imperative

To succeed, insurers need to reimagine insurance with a cloud-powered strategy for future-ready technology and operations.

Technology Vision for Insurance 2021

Technology Vision for Insurance 2021

We outline five emerging technology trends that will impact the insurance industry in 2021 and beyond.

Innovate for resilience and new insurance revenue

Competitive Agility

Innovate for resilience and new insurance revenue

Our report examines 4 key areas of innovation that offer revenue opportunities for insurers over the next 5 years.

Technology Strategy & Advisory

The insurer’s guide to digital value investing

Competitive Agility

Emerge stronger: Recession recovery for insurers

COVID-19: Navigating the human and business impact on insurance carriers

Cyber resilience: Can insurers outpace risk?

Future-ready insurance systems

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Case studies

Manulife Asia embraces enterprise agility

Manulife Asia embraces enterprise agility

Global financial services company Manulife is working in a whole new way. And it’s changing how it serves customers.

Enhancing the insurance agent experience

Enhancing the insurance agent experience

We helped Manulife Asia build a comprehensive agent tool to improve productivity and capabilities.

American life insurer saves big with automation

American life insurer saves big with automation

Robotic process automation and optical character recognition improve efficiency and enable long-term savings.

New AI-driven claims experience for Nordea

New AI-driven claims experience for Nordea

Leading Nordic financial services company, Nordea, reinvents its disability claims customer experience using artificial intelligence.

Generali is transforming Insurance in Asia

Generali is transforming Insurance in Asia

Accenture collaborated with leading global insurer, Generali, to create a roadmap for profitable growth in Asian markets.

Global insurer embraces agile transformation

Global insurer embraces agile transformation

Becoming a customer-centric, more productive insurance company requires a new way of working. Enter Agile.

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Related blog posts

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Read insights from our insurance leads on key topics for life insurance.

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AI-driven customer experience: Smart move for life insurers

AI can help life insurers improve customer experience to attract & retain profitable business, says Shay Alon.

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How ecosystems transform the insurance customer experience

Improve the life insurance customer experience to attract and retain digital-savvy insurance consumers, says Shay Alon.

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Innovation in Insurance: SNACK’s bite-sized solutions

The Efma-Accenture awards recognise insurance innovation. Singapore’s NTUC Income wins for its SNACK micro-insurance solution.

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Our leaders

Capabilities

Accenture has a holistic set of offerings that, together with the industry’s leading data and technology products, can help you realize your full potential.

Accenture Life and Annuity Software

We help insurers achieve innovation and integration across operations with our Life Insurance & Annuity Platform.

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