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Coveo services

Deliver more value with Coveo search solutions

Natural language processing and machine learning

Intelligent term detection from long text queries

Uses contextual signals, including historical searches, along with Natural Language Processing (NLP)

Coveo’s machine learning feature implementation

Leverages various Machine Learning methods to enhance Coveo’s application

Coveo’s machine learning customization

Tailors to unique organizational requirements with training and retraining period configuration, custom contextual information, and user stitching

Machine learning features in Coveo

Automatic Relevance Tuning (ART)

Improve search results relevance scoring over time

Query Suggestions (QS)

Help users generate more accurate requests by recommending queries as they type in and automatically adjusting the relevancy of suggestions over time

Event Recommendations (ER)

Integrate usage signals to provide recommendations in addition to search results

Dynamic Navigation Experience (DNE)

Automatically reorder facets or values within facets based on usage analytics

Product Recommendations (PR)

Recommend products based on the user’s profile, context, and buying history

Search and content analytics blog

Our leaders

John Matchette

Senior Managing Director – Strategy and Consulting, Supply Chain and Operations, Data and AI Solutions Lead

Paul Nelson​

Innovation Lead – Accenture Applied Intelligence


Search and content analytics

Unlock the value in unstructured data – text, images, voice – with search, analytics, NLP, and machine learning.

Applied Intelligence

Make your AI vision a reality by knowing where to start and how to scale. A strong strategy is key to making the right investments for transformation.