Accenture selected the Icertis Contract Intelligence platform, a cloud-based software-as-a-service contract management solution. The Icertis platform addressed Accenture’s requirements for a contracting tool with the potential to operate at enterprise scale. Accenture Legal worked with our global IT organization and the platform partner to configure the platform. Beyond basics like automated routing, search and reporting, the tool’s release also delivered other critical features, such as an automated electronic signature, a clause library and guided contracting, the ability to create contract families, and integration with other key sales and contract systems. The new solution was named Manage myDeal—where all contract management, digitization, and approvals live online.
Stakeholders from Legal, client account teams, IT and Icertis participated in extensive workshops to define functionality and scope, which was ambitious and complex. The project team defined requirements for the end-to-end contracting process—from contracting requests, drafting and reviews to final signature, execution and applied intelligence across the portfolio. These requirements were then expanded to address 20+ contract types, which also required defining a data model for the digitized contracts in 20+ variations. Future releases of the tool are just as ambitious and will cover procurement contracts and the management of additional legal matters such as mergers and acquisitions, and anti-money laundering due diligence.
With the help of global IT and Icertis, now all of Accenture’s contracts are being digitized and moved to a central platform that optimizes workflow and promotes transparency. For example, users can enter data, including contract deliverables, and share information widely. Manage myDeal has been designed to support accounts of all sizes across our global business. In particular, its unprecedented contract visibility is especially valuable in handling Accenture’s largest, most complex client relationships, which span geographies, jurisdictions and teams. A contract and its underlying data are routed automatically through reviews, changes and approvals, allowing client account, Legal teams and other stakeholders to work seamlessly and see clearly where each contract stands in the sales process, who is working on it and when it is finalized.
Perhaps most importantly, Manage myDeal is not a stand-alone solution—it’s the legal front door to a larger ecosystem created by IT that connects other key digital platforms, including Accenture customer relationship management tool Manage mySales and legal contract delivery solution Manage myContracts. Manage myDeal’s integration with Manage mySales connects critical contract and sales data and provides a clear path for legal support (accessible by all client teams, regardless of account size or importance) as contracts are created. Beyond sales, the ecosystem extends to tools like the award-winning Accenture Legal Intelligent Contract Exploration tool (ALICE), which uses natural language processing and machine learning to generate critical search capability across more than a million contracts in 12 languages.
